Delivery and Returns

DELIVERY

Our Beds and Blankets are made to order in the UK. Our average lead time is around 2 weeks, and we will update you once your order is confirmed.

Delivery will be by courier, and a signature will be required on delivery.

Our standard delivery charges are; £5 for blankets, £10 for small and medium beds, £15 for large beds (with a maximum delivery charge of £15 per order).

Please contact us on sales@pippaandcompany.co.uk for overseas orders.

RETURNS AND CANCELLATION

Our ‘Buy Now’ beds and accessories can be returned or exchanged within 14 days of delivery.  Products will only be accepted for refund or exchange if they are unused.

Our made to order products can be exchanged or returned for a credit note. Made to order products are non-refundable unless faulty.

If the Product is found to be faulty, please inform Pippa & Company by email to sales@pippaandcompany.co.uk quoting the Order number. Return instructions will then be emailed. The Customer will be given the option of a refund or a replacement Product.

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